Knowledgebase

Step 1 - Open the Outlook app

Open the Outlook app on your iPhone.

Note: If you already have an existing email account added to the Outlook app, follow the steps below:

1. Click your profile in the upper left corner.
2. Click the settings icon in the bottom left corner.
3. Click Add Email Account
4. Type in the email address and click Add account.
5. Type in the email password and click Sign In.

Step 2 - Enter your email address

Type in the email address you want to set up and click Add account.

Step 3 - Type in your credentials

1. Type in the email password.
2. Click the button Use Advanced Settings.
3. Click Sign In.

Step 4 - Check your settings

1. Now, check your settings, and make sure they are correct and that you type in your email password under both the IMAP password and SMTP password.
2. Click Sign In if the settings are correct.

See the settings below:

• IMAP Incoming Email Server settings:
• IMAP Hostname: imap.one.com
• IMAP Port: 993
• IMAP Username: the email address you're adding.
• IMAP Password: the password for the email address, same as you use when logging in to Webmail.
• Port Security: SSL

• SMTP Outgoing Email Server settings:
• SMTP Hostname: send.one.com
• SMTP Port: 465
• SMTP Username: the email address you're adding.
• SMTP Password: the password for the email address, same as you use when logging in to Webmail.
• Port Security: SSL

Step 5 - Go through privacy settings

Lastly, click through the privacy settings steps to complete the setup.

Step 6 - Done!

Congratulations. You've now added the email account to the Outlook app for iPhone.

Note: It can take a few minutes for your emails to download and appear in your inbox.