Service Advisory - May 8, 2025 | 11:34am - Resolved
We are pleased to inform you that the recent technical network issue affecting connectivity to the Sky Server has been resolved.
The issue stemmed from an unexpected disruption in connectivity, which caused intermittent service interruptions.
Our technical team worked diligently to identify the root cause and implement the necessary adjustments to restore full connectivity. As of now, normal service has resumed, and users should be able to access the platform.
We sincerely appreciate your patience and understanding, and we remain committed to providing you with a stable and reliable service experience.
Thank you for your continued trust and support.
— Dace Support Team
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Service Advisory – May 8, 2025 | 6:00 AM
We are currently encountering a technical network issue to the Sky Server. Due to this, users on these networks may experience service disruptions or be unable to access the platform entirely.
Our team is actively coordinating with the network providers to resolve the issue as quickly as possible.
We sincerely apologize for the inconvenience and appreciate your understanding and patience as we work to restore full connectivity.
Thank you for your understanding and continued trust.
— Dace Support Team
Thursday, May 8, 2025
