Technical Advisory – Issue Resolved: Temporary Email Sending and Receiving Issues - August 20, 2025 – 7:59pm
Dear Valued Clients,
We are pleased to inform you that the recent email sending and receiving issues affecting some of our mail servers have been fully resolved as of 7:59 PM today.
The incident was caused by recent automatic system updates that temporarily impacted certain mail services and configurations.
Our technical team has successfully applied the necessary fixes and implemented preventive measures to avoid similar issues in the future.
Summary of Resolution:
- Email sending and receiving services have been fully restored.
- Preventive measures have been applied to improve system stability.
- No further action is required on your part.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding while we worked to resolve the matter.
Thank you for your continued trust in our services.
Best regards,
- Dace Support Team
=========================================================
Technical Advisory – Temporary Email Sending and Receiving Issues - August 20, 2025
Dear Valued Clients,
We would like to inform you that one of our mail servers is currently experiencing intermittent issues affecting both sending and receiving emails. This was caused by recent automatic system updates, which temporarily impacted certain mail services and configurations.
Our technical team is fully aware of the situation and is working around the clock to restore full email functionality at the earliest possible time.
What You Need to Know:
Some accounts may experience delays, bounced emails, or temporary failures when sending or receiving messages.
Our engineers are applying configuration fixes and preventive measures to ensure this issue does not recur.
We understand the critical role email plays in your daily operations and sincerely apologize for any inconvenience this may cause. Your patience and continued trust are greatly appreciated as we work diligently to resolve the matter.
We will provide further updates as soon as the services are confirmed to be fully operational.
Best regards,
- Dace Support Team
Wednesday, August 20, 2025
